Account Strategist, SMB Sales, Agency Programs, North America

As a Small- and Medium-sized Business (SMB) Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers to deliver the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the vision and strategy for how their products and services can reach thousands or millions of users.

Reach for new business-generating heights as a Sales Googler. Agencies that partner with Google come in all shapes, and sizes and so do their clients, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade Agencies to embrace Google's latest advertising products and technologies to meet their client’s needs. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key Agencies. Working with them, you set the vision and the strategy for how their advertising can help their clients reach thousands of users. You work with a highly engaged team and bring creativity to grow and transform the business.
Responsibilities

    Consistently deliver against assigned quota, while prioritizing and delivering outstanding customer sales experience to Google's advertisers.
    Implement creative ways to improve our Agency relationships, tailor and share performance-enhancing suggestions, and upsell or promote other Google products.
    Communicate with Agencies proactively, via phone and email.
    Provide strategic advice and help Agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role.

Minimum qualifications

    BA/BS degree or equivalent practical experience.
    3 years of experience in advertising sales, marketing, consulting, or media.

Preferred qualifications

    Previous experience or internships in sales, customer support, account management, marketing or consulting.
    Demonstrated experience in managing and customizing experience to a customer base.
    Interest in working against an assigned quota.
    Proven ability to multi-task and manage multiple projects at a time while paying strict attention to detail.
    Proactive, independent worker with the demonstrated capacity to lead, motivate and work well with others
    Excellent written and verbal communication skills.

Area

When our millions of advertisers and publishers are happy, so are we! Our team of entrepreneurial, enthusiastic and client-focused team members are the “human face” of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are laser-focused on the unique needs of small- and medium-sized businesses -- businesses that often serve an exclusively local audience. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. Together, we create and implement business plans broadly for small businesses of every stripe.

Job details
Team or role: Sales Operations
Job type: Full-time
Last updated: Feb 06, 2014
Job location(s): Ann Arbor, MI, USA

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